Consumer: Our Return & Refund Policy
Please read carefully. For reasons of quality control, we cannot (ever) take a return on any consumable product that has been opened. The reason should be obvious and you shouldn’t consider buying from any company that does otherwise. We would have no way of knowing if the product was altered, replaced or opened and contaminated. There is no way to know if the pills were handled, some removed or any contaminants got inside. We do not send products out free for your inspection. If, within 30 days, the consumable product has been unopened then we offer a refund minus a 20% Restock Fee and less the shipping cost for sending the product out to you. In order for you to receive the refund, the product must be sent back to us in an undamaged, resalable condition at your expense. If it isn’t in a resalable condition it will be considered opened and disposed of accordingly and no refund will be issued.
Re-sellers: Our Return & Refund Policy
Please read carefully. For reasons of quality control, we cannot (ever) take a return on any consumable product that has been opened; we will however replace it. If you are requesting a refund for large product purchases (12+ bottles or more) and if, within 30 days, the consumable product has been unopened then we offer a refund minus a 20% Restock Fee and less the shipping cost for sending the product out to you. In order for you to receive the refund, the product must be sent back to us in an undamaged, resalable condition at your expense. If it isn’t in a resalable condition it will be considered opened and disposed of accordingly and no refund will be issued.
Contacting the Site Administrator
If you have any questions or comments about this privacy statement, the practices of this site, or your experience with this website, you can contact:
Immune Tree Web Site Administration
[email protected]
1-888-617-8733